Key takeaways
- 1fixRAgent reads the photo itself, three times, rather than parsing what the resident typed, and staff can correct a reading before closing a ticket, which also trains future reads.
- 2Setup imports from a pasted unit list (Excel/Sheets) and prints QR stickers per piece of equipment, so every report links to a specific unit and item rather than a vague ticket.
- 3Reports land in a severity-ranked queue viewable as a home-screen phone app, with emergency issues emailed out immediately and everything else closable in two taps with a kept service history.
- 4A REST API (JS, Python, OpenAPI, Postman), a one-line website embed, and MCP connectors for Claude, ChatGPT, Cursor, and VS Code extend the triage data into existing property-management software and AI workflows.
- 5Pricing runs $39/month for a single building, per-door rates from $1.50 down to $1.00/door for multi-building portfolios up to 500 doors, and a free Test Drive (up to 10 doors, 20 photos/month) to try before paying.
A Photo In, a Full Triage Profile Out
A resident sends a photo of a maintenance problem by text, email, or the web, no app download required, and fixRAgent returns a one-page Triage Profile: what the item is, how urgent the problem is, which trade to call, and a ready-to-send message back to the resident, with Spanish-language messaging support. Crew members get links that open without a login, carrying the instructions they need to do the job. Closing a ticket takes two taps once the work is done, and the service history stays attached to that unit going forward.
Setup Starts With a Spreadsheet, Not a Manual Build
A property manager pastes an existing unit list from Excel or Sheets, and fixRAgent generates a printable QR sticker pack, one per piece of equipment, so a scan ties every report to a specific unit and a specific item rather than a general complaint. Reports then land in a priority queue ranked by severity, built to run from a phone as a home-screen app. Emergency issues get emailed out right away instead of waiting in line with everything else, and a portfolio dashboard rolls up condition across every building for operators running more than one site.
Reading the Photo Instead of the Description
Unlike a chatbot ticketing tool that still works from however the resident typed the problem, the core bet fixRAgent makes is that a photo is a better source of truth. Where a typical ticket reads "leak in the kitchen," fixRAgent strips hidden details from the photo first, reads the image three times, and returns one consistent answer rather than three different guesses. Founders Russ and Ali built the product from running their own rental portfolio for years and are members of the National Association of Residential Property Managers. Staff can correct a reading before closing a ticket, which fixes that case immediately and is also said to improve future reads, so the system keeps tightening against real outcomes rather than staying static after launch.
An API and MCP Layer for Teams Already Running PM Software
A REST API with JavaScript, Python, OpenAPI, and Postman support, a one-line website embed, and work-order field mapping connect fixRAgent's triage output into property-management software a team is already running, rather than asking them to adopt a parallel system. MCP connectors for Claude, ChatGPT, Cursor, and VS Code, plus a listing in the MCP Registry since September 2026, mean a dev team, or a property manager working inside an AI assistant, can pull a triage profile or portfolio status without opening a separate dashboard.
Who Gets the Most Value
Single-building landlords and small property managers get the fastest win: QR-tagged equipment and one phone queue sorted by severity, replacing a mix of texts, calls, and sticky notes. Larger portfolio operators, Every Door covers up to 500 doors, with a quoted Portfolio plan above that, get paid API access, a unit list brought in for them, and answers for IT's questions. Dev teams integrating existing PM software get the clean combination of API, embed, and MCP layer.
Ratings
QR-tagged equipment, no-login crew links, and a home-screen phone queue make setup and daily use straightforward for a property team.
The $39/month minimum, a per-door rate that drops to $1.00/door at scale, and a free no-card Test Drive make this a strong deal for most property teams, with the door calculator on the pricing page showing the exact cost at any size.
Reading the photo itself, checked three times against a fixed format rather than parsing resident wording, is a genuinely different and well-executed approach to maintenance triage.
QR stickers, a severity queue, Spanish messaging, a portfolio dashboard, a REST API, a website embed, and MCP connectors cover the workflow end to end.
A founder replies within one business day and books calls directly, a personal, hands-on model for property teams.
Best for
Property managers and landlords, from single-building owners to multi-building portfolios up to 500 doors, who want maintenance reports triaged from a photo instead of a resident's wording, plus dev teams and larger operators who want that triage data available through the API, website embed, or an AI assistant via MCP.
Not ideal for
Operators managing more than 500 doors will want the quoted Portfolio plan rather than the self-serve Every Door tier, since that scale moves to custom pricing with a brought-in unit list and answers for IT's questions. Teams wanting fully automated dispatch with no human review step should note fixRAgent hands staff a recommendation to act on rather than dispatching a trade automatically.
Pros
- Reads the maintenance photo itself, three times, rather than relying on how the resident describes the problem
- QR sticker per piece of equipment ties every report to a specific unit and item
- Severity-ranked queue runs as a home-screen phone app, with emergency issues emailed out immediately
- Two-tap ticket close-out with a kept service history per unit
- REST API, one-line website embed, and work-order field mapping connect into existing PM software
- MCP connectors for Claude, ChatGPT, Cursor, and VS Code, plus an MCP Registry listing
- Free Test Drive (10 doors, 20 photos/month, no card) to try the workflow before paying
Cons
- Rolling fixRAgent out across an existing building means printing and placing a QR sticker on each piece of equipment first, so there's a one-time setup pass through occupied units before the severity queue reflects the whole building
- Support runs through a founder replying within one business day and booking calls directly, a hands-on model that suits independent property teams who want to reach the people who built the product personally
- The free Test Drive covers up to 10 doors and 20 photos a month, enough to try the sticker-to-queue workflow on one building before moving to a paid plan for a larger portfolio
Verdict
fixRAgent is built for property managers who are tired of translating vague resident complaints into dispatchable work orders. By reading the photo itself rather than the resident's description, it returns a consistent Triage Profile, what the item is, how urgent it is, and who to call, built by a founder team that ran its own rental portfolio for years and belongs to the National Association of Residential Property Managers. QR-tagged equipment, a severity-ranked queue that runs as a phone app, and two-tap ticket closing fit how a small or mid-size property team already texts and emails with residents, while the API, embed, and MCP connectors let larger operators route that same data into the property-management software and AI assistants they already use. Start with the free Test Drive, paste in up to 10 doors, print the QR stickers, and send a real resident photo through to see the Triage Profile land in the queue before paying anything. Property managers running a single building or a small portfolio can move straight to the $39/month One Building plan or the per-door Every Door tier, and the Founding Pilot, open to the first ten property managers onboarding up to 500 doors, adds a 30-day free period and a 12-month rate lock for teams ready to commit now.
Frequently asked questions
What does fixRAgent actually send back after a resident submits a photo?
A one-page Triage Profile covering what the item is, how urgent the problem is, which trade to call, and a ready-to-send message back to the resident, with Spanish-language messaging support, drawn from reading the photo itself rather than the resident's wording.
How do residents report a problem without downloading an app?
Through an equipment-specific QR sticker, text, email, or the web. Crew members then get links that open without a login, including the instructions needed to close out the job.
What does the free Test Drive include?
Up to 10 doors and 20 photos a month with no card required, enough to try the sticker-to-queue workflow on a real building before choosing a paid plan.
Can fixRAgent connect to the property-management software or AI tools we already use?
Yes. A REST API (with JavaScript, Python, OpenAPI, and Postman support), a one-line website embed, and work-order field mapping connect to existing PM software, and MCP connectors support Claude, ChatGPT, Cursor, and VS Code.
What is the Founding Pilot?
A program for the first ten property managers onboarding up to 500 doors: 30 days free and a 12-month rate lock, in exchange for a monthly feedback call for the first three months, one case study, and two reference calls a year.